Quality Management
Quality Management
St Giles International is committed to providing a high level of service and student satisfaction, and regularly gathers feedback from the thousands of students who choose St Giles each year through its Quality Management Project.
These are just some of the things we do to monitor and improve our quality of service:
- Mystery shopper students
- Student focus groups
- Student exit questionnaires
- Lesson observations
- Regular one-to-one student feedback sessions
Your Feedback
of our students said they would recommend St Giles
of our students felt they had improved their English
average rating for teaching quality
average rating for staff friendliness
Figures are based on feedback from student focus groups and exit questionnaires carried out in 2019.
Recent Improvements
Here are some recent changes we have made to improve the quality of our schools:
St Giles Brighton
Relocation of the Platinum Centre
St Giles London Central
Additional single and twin rooms are currently under construction for our on-site residence.