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about st giles

QUALITY MANAGEMENT

St Giles International is committed to providing a high level of service and student satisfaction, and regularly gathers feedback from the thousands of students who choose St Giles each year through its Quality Management Project.

These are just some of the things we do to monitor and improve our quality of service:

  • Mystery shopper students
  • Student focus groups
  • Student exit questionnaires
  • Lesson observations
  • Regular one-to-one student feedback sessions

Your Feedback

97% of our students said they would recommend St Giles

97% of our students felt they had improved their English

 

average rating for teaching quality (4.5)

 

average rating for staff friendliness (4.6)

 


Figures are based on feedback from student focus groups and exit questionnaires carried out in 2019.

Recent Improvements

Here are some recent changes we have made to improve the quality of our schools:

St Giles Brighton
  • Relocation of the Platinum Centre
St Giles London Central
  • Additional single and twin rooms are currently under construction for our on-site residence.